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FREQUENTLY ASKED QUESTIONS
Drop us an email at: firstname.lastname@example.org
what are bears little fish products made off?
TThe majority of our products are made from a unique and ultra-soft blend of 70% Bamboo / 30% Cotton. We also stock a small range of 100% Cotton sheets.o add a new question go to app settings and press "Manage Questions" button.
What cot/crib/matress brands do your sheets fit?
Our sheets (in all sizes) have the benefit of a universal fit for that category. For example, our moses basket sheets have a deep and strong elasticated edge that will fit the vast majority of moses basket mattresses. The same can be said for our portable cot sheets and our cot bed sheets.
What is the best fabric for babies with skin irritations?
The unique blend of Bamboo and Cotton that we use is an deal choice for any babies suffering with ezcema or other skin sensitivies. It is an ultre breathable, hypoallergenic, irritant free fabric. We use this in all the Bear's Little Fish products.
We are in the EU, can we buy Bear's Little Fish products?
Yes! Please shop with confidence...Currently, we ship within Ireland, the UK and EU countries.
Do you offer FREE shipping?
Yes! We offer FREE shipping for Irish orders €50+ and €7 flat rate shipping for Irish orders under €50.We offer FREE shipping for UK and EU orders €75.00+ and €15 flat rate shipping for these orders under €75.
How will my package ship and when will I receive it?
Our products are stocked, packaged by our team and shipped from our distribution center in Dublin, Ireland. Your order will be packaged within 2 business days (please allow 5-7 business days for personalized products). If you're in Ireland, your package will be delivered within 1-3 business days.
What is your return policy?
We're happy to issue a full refund if item(s) are returned within 30 days of placing your order. We're happy to issue an exchange or store credit if item(s) are returned within 60 days of placing your order. Unfortunately, personalised items cannot be returned or exchanged.
Why should I sign up for your newsletter?
Because we promise to bring value to your inbox. Zero spam. Plus, we won't share your info, because it pisses us off when companies do that. We'll only send news you want to receive- new products, informative blog posts and EXCLUSIVE MEMBER PROMOTIONS!
Can we get our order gift wrapped?
Yes! We'll ensure your celebration ready with our two gift options for your convenience:
Gift Wrap (€5) - We'll include everything you need (gift bag, beautiful gift card, and tissue paper). Just throw it together and you're ready for that baby shower or birthday party!
Gift Card (€2) - We'll include a beautiful gift card with a personalised note and send it directly to the recipient for you!